1. Introduction

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Pisqre (“Pisqre”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and services (collectively, the “Services”).

2. Information We Collect

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• Personal Information: Name, email address, phone number, academic details, profile information, and payment details (if applicable).
• Usage Data: Log data, device information, browser type, IP address, and cookies.
• Tutor / Student Data: Qualifications, session preferences, class history, ratings, and feedback.
• Payment Data: Payments are processed securely via third-party gateways (such as Razorpay or Stripe). Pisqre does not store full card or banking details.

3. How We Use Your Information

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• Provide, operate, and improve our learning services.
• Facilitate communication between students and tutors on the platform.
• Process transactions, payments, and refunds.
• Send administrative, promotional, and support-related communications.
• Ensure platform security, compliance, and fraud prevention.

4. Data Sharing

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• Trusted service providers such as payment processors, communication APIs, and cloud hosting providers (e.g., AWS).
• Legal authorities, when required to comply with the law.
• Tutors or students you interact with, solely for the purpose of facilitating sessions.

Pisqre does not sell, rent, or trade your personal data to advertisers or third parties.

5. Data Retention

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We retain your personal data for as long as your account remains active or as required by applicable laws. You may request deletion of your data by contacting support@pisqre.com.

6. Cookies

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Pisqre uses cookies to enable analytics, personalization, and improved platform performance. You may disable cookies through your browser settings; however, certain features of the platform may not function correctly.

7. User Rights

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• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request information regarding how your data is used.

8. Security

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We implement industry-standard security measures including SSL/TLS encryption and secure cloud infrastructure (AWS) to protect your data. However, no method of online transmission is 100% secure, and you share information at your own risk.

9. Children’s Privacy

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Pisqre services are intended for users aged 13 years and above. For users under 18, consent from a parent or legal guardian is required.